Links
Hardware
How to update your Zune device
Message when you try to select menu items from the home screen on your Zune device: “To start, visit www.zune.net/setup”
Error message when you connect a Zune device to a computer that is running the Zune software: “To start, update the Zune software on your PC at www.zune.net/setup”
Your Zune device is not detected by your computer or the Zune software
Error message when you connect your Zune device to a computer: “USB Device Not Recognized”
How to help maximize the time that a battery lasts in your Zune device
You cannot configure wireless synchronization in the Zune software when you try to configure your Zune device to wirelessly synchronize with your collection
How to troubleshoot sync issues between the Zune software and the Zune device when you use the Zune sync cable
Your Zune device stops responding when you press a button or a control
The battery does not seem to charge or charges very slowly when you try to charge a Zune device
Software
The Zune software is not displayed correctly on the computer
A required component cannot be installed when you try to install the Zune software
The Zune software does not recognize a blank CD or stops responding when you burn a CD on a Windows XP-based computer
Music that is transferred from CD or media that is downloaded from the Zune Marketplace does not appear in your Zune collection
You cannot play Zune Marketplace content on an Xbox 360
Social & Marketplace
How to create a Zune account
Description of the Zune Pass subscriptions
Description of the Microsoft Points system for Zune
How to manage podcasts in the Zune software
Differences between purchased and subscription content from the Zune Marketplace
How to use the Restore feature in the Zune Marketplace
Error message when you try to sync a Zune device: “Can’t use your Zune Pass with this Zune because you have three other Zune devices already using it. To update the devices for this account, click your Zune tag and select Computers and devices”
Error message when you try to restore content that you have purchased from the Zune Marketplace by using the Restore Library feature: “An unknown error occurred”
Accessories
Troubleshooting issues that you may have with the Zune FM Transmitter v2
Troubleshooting issues that you may have with the Zune FM Transmitter v1
How to troubleshoot audio and video issues that you may experience when you use the Zune Dock v2
How to troubleshoot audio and video issues that may occur when you use the Zune Dock v1
How to troubleshoot the Zune Wireless Remote v2
You cannot hear or see media on the Zune device when you use the Zune AV Output Cable v2
You cannot hear or tune the radio when you have your Zune device connected to the Zune Dock
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